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Information Technology

Usability & human factors

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  • Published Date
Displaying 151 - 175 of 223

Trust and Artificial Intelligence (Draft)

March 2, 2021
Author(s)
Brian Stanton, Theodore Jensen
WITHDRAWN January 4, 2023 The artificial intelligence (AI) revolution is upon us, with the promise of advances such as driverless cars, smart buildings, automated health diagnostics and improved security monitoring. Many current efforts are aimed to

Voices of First Responders - Applying Human Factors and Ergonomics Knowledge to Improve the Usability of Public Safety Communications Technology: Findings from User-Centered Interviews, Phase 1, Volume 5

February 11, 2021
Author(s)
Yee-Yin Choong, Gavriel Salvendy
With the newly created Nationwide Public Safety Broadband Network (NPSBN), the public safety community is in the process of supplementing the use of land mobile radios with a technology ecosystem that will include a variety of new and improved

Smart Home Consumers' Privacy and Security Perceptions & Practices

December 7, 2020
Author(s)
Julie Haney, Susanne M. Furman, Yasemine Acar
Smart home technologies may expose adopters to increased risk to network security, information privacy, and physical safety. However, consumers may lack understanding of the privacy and security implications, while devices fail to provide transparency and

Research Report: User Perceptions of Smart Home Privacy and Security

November 17, 2020
Author(s)
Julie M. Haney, Susanne M. Furman, Yasemin Acar
Smart home technologies may expose adopters to increased risk to network security, information privacy, and physical safety. However, users may lack understanding of the privacy and security implications, while devices fail to provide transparency and

The New NIST Phish Scale, Revealing Why End Users Click

October 22, 2020
Author(s)
Shanee T. Dawkins, Kristen Greene, Jody L. Jacobs
Developed based on over 4 years of NIST phishing training data, the NIST Phish Scale is a DIY method for rating human phishing detection difficulty – key to understanding variability in phishing click rates. This talk will cover why users click, why it’s

Towards Usable Updates for Smart Home Devices

September 17, 2020
Author(s)
Julie M. Haney, Susanne M. Furman
Smart home device updates are important tools for users to remediate security vulnerabilities and protect devices from future attacks. However, no prior research has been conducted to understand smart home users' perceptions of and experiences with updates

Voices of First Responders - Examining Public Safety Communication from the Perspective of 9-1-1 Call Takers and Dispatchers: Findings from User-Centered Interviews, Phase 1, Volume 4

March 24, 2020
Author(s)
Michelle P. Steves, Mary Theofanos, Yee-Yin Choong, Shanee Dawkins, Susanne M. Furman, Kristen K. Greene, Sandra Spickard Prettyman
With the newly created Nationwide Public Safety Broadband Network (NPSBN), the public safety community has a unique opportunity to review and improve communication technology for first responders, 9 1 1 communications, emergency medical services (EMS)