Blogrige

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Blogrige

The Official Baldrige Blog

Baldrige Excellence Framework Overview showing the Criteria Category 3 Customers item highlighted.

Learning from Role Models: Category 3: Customers

April 16, 2020

Dawn Bailey

Baldrige Criteria Blog Series In this blog series, we are highlighting some of the learning (successful strategies and programs) shared by Baldrige Award recipients to highlight the categories of the

Person jumping from cliff to another showing concept of success in business and leadership

Lessons for Our Times from Two Iconic Leaders

April 9, 2020

Harry Hertz “The Baldrige Cheermudgeon”

Over the past 1 1/2 years two iconic corporate leaders of the 20th and early 21st century passed away: Herb Kelleher of Southwest Airlines and Jack Welch of General Electric. Both built phenomenally

Architectural sketch of Baldrige Overview suggesting that it is customizable for industry.

An Example of Customizing the Criteria by Industry

April 2, 2020

Dawn Bailey

When the concept of performance excellence was first introduced, it was widely perceived as prescriptive by the American Contractors Insurance Group (ACIG), a group-captive insurance company that is

Person pointing finger on the state of texas on U.S. map.

See Updated Economic Impacts of Baldrige Excellence in Every State

March 26, 2020

Christine Schaefer

Recent Data, Searchable by State Did you know that you can easily access and download concise data about the economic benefits of Baldrige in all 50 states across the country, plus the District of

Mission Healthcare concept image showing healthcare employee behind a circular image of Mission surrounded by healthcare icons.

Does Everyone Know What Your Mission Means (Expects)?

March 10, 2020

Dawn Bailey

“What is your organization attempting to accomplish?” According to the Baldrige Excellence Framework, this question addresses your mission: your organization’s overall function. The mission might

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About this blog

Blogrige, the official blog of the Baldrige Performance Excellence Program, shares practical guidance, success stories, examples, and inspiration on how Baldrige resources can support your long-term success, whether your organization is large or small, has one site or worldwide locations, and is just getting started or continuously improving.

The Baldrige Program offers a comprehensive and proven leadership and management framework that focuses on results in all areas of your organization. Learn more about the Baldrige Program, the products and services available to help your organization succeed, and how to self-assess using the Baldrige framework.

If you have any questions about Blogrige, please contact Baldrige Customer Service at baldrige [at] nist.gov (baldrige[at]nist[dot]gov).

The views presented here are those of the author and do not necessarily represent the views or policies of NIST.